Responsible Gambling at Friday Friday Casino
At Friday Friday Casino, we are committed to providing a safe, fair, and enjoyable gaming environment for all our Australian players. We believe that gambling should always be a form of entertainment — never a way to make money or escape personal problems. This page outlines our responsible gambling policies, the tools available to help you stay in control, and where to find support if you need it.
Our Commitment to Responsible Gambling
Friday Friday Casino operates under a strict responsible gambling framework in compliance with Australian regulations and international best practices. We take our duty of care seriously and actively work to prevent problem gambling, protect vulnerable individuals, and promote healthy gaming habits across our platform.
We are committed to:
- Providing transparent information about the risks of gambling
- Offering practical tools to help players manage their activity
- Preventing underage gambling
- Supporting players who may be experiencing gambling-related harm
- Training our staff to identify and respond to signs of problem gambling
Know the Risks
Gambling involves real money and real risk. The outcomes of all casino games are determined by Random Number Generators (RNGs), meaning results are entirely random and cannot be predicted or influenced. The house always maintains a mathematical edge over time, and there is no guaranteed strategy for winning.
Gambling can become a problem when it stops being fun and starts affecting your finances, relationships, mental health, or daily life. It is important to recognise the warning signs early.
Signs of Problem Gambling
You may have a gambling problem if you:
- Spend more money or time gambling than you can afford
- Chase losses by continuing to gamble after losing
- Borrow money or sell possessions to fund gambling
- Feel anxious, irritable, or restless when not gambling
- Neglect work, family, or social responsibilities due to gambling
- Lie to friends or family about how much you gamble
- Use gambling as a way to cope with stress, depression, or other problems
- Feel unable to stop or cut back despite wanting to
If any of these signs apply to you, we strongly encourage you to use the tools available on our platform and reach out to a professional support service.
Responsible Gambling Tools
Friday Friday Casino provides a range of tools to help you stay in control of your gambling. You can access all of these tools by logging into your account and visiting the Responsible Gambling section in your account settings, or by contacting our support team directly.
Deposit Limits
Set daily, weekly, or monthly limits on how much you can deposit into your account. Once a limit is set, it takes effect immediately. Increasing a limit requires a cooling-off period of at least 7 days before the change takes effect.
Loss Limits
Restrict the maximum amount you can lose within a defined time period. This helps you manage your bankroll and avoid chasing losses.
Session Time Limits
Set a maximum duration for your gaming sessions. You will receive a notification when your session limit is approaching, and your session will end automatically when the limit is reached.
Wagering Limits
Control the total amount you can wager within a set time frame, regardless of wins or losses.
Reality Checks
Enable periodic pop-up reminders that show you how long you have been playing and how much you have wagered during your current session. These reminders help you stay aware of your activity in real time.
Cool-Off Period
If you feel you need a short break from gambling, you can activate a cool-off period of 24 hours, 48 hours, 72 hours, or up to 30 days. During this time, you will not be able to log in or place any bets. You can request a cool-off by contacting our support team at [email protected].
Self-Exclusion
If you feel that you need a longer break or wish to stop gambling altogether, you can request a self-exclusion from Friday Friday Casino. Self-exclusion options are available for periods of 6 months, 1 year, 2 years, 5 years, or permanently. During a self-exclusion period, your account will be suspended, you will not receive any promotional communications, and you will not be able to reopen your account until the exclusion period has ended (except for permanent exclusions, which cannot be reversed).
To request self-exclusion, please contact our Responsible Gambling team at [email protected] or via live chat available 24/7.
National Self-Exclusion — BetStop
Australia's National Self-Exclusion Register, BetStop, allows you to self-exclude from all licensed Australian online wagering services at once. Registration is free and can be completed online. Once registered, all participating operators — including Friday Friday Casino — are legally required to prevent you from opening or using an account.
Register at: www.betstop.gov.au
Underage Gambling Prevention
Friday Friday Casino strictly prohibits gambling by anyone under the age of 18. We verify the age and identity of all players during the registration process and may request additional documentation at any time. If we discover that a player is under 18, their account will be immediately closed and any funds will be handled in accordance with applicable regulations.
If you share a device or computer with minors, we strongly recommend using parental control software to prevent access to gambling websites. The following tools can help:
Gambling Blocking Software
In addition to the tools we provide, you can use third-party software to block access to gambling websites on your devices. These tools can be particularly useful if you are trying to reduce or stop gambling:
- Gamban — blocks gambling websites and apps across all your devices
- BetFilter — comprehensive gambling blocking software
- GamBlock — blocks access to online gambling sites
Support Organisations in Australia
If you or someone you know is struggling with gambling, free and confidential help is available. We encourage all players to reach out to one of the following organisations:
Gambling Help Online
Free, confidential support available 24 hours a day, 7 days a week for people affected by gambling problems.
- Website: www.gamblinghelponline.org.au
- Phone: 1800 858 858 (free call, 24/7)
- Online chat available on the website
Lifeline Australia
Crisis support and suicide prevention services available around the clock.
- Website: www.lifeline.org.au
- Phone: 13 11 14 (24/7)
Beyond Blue
Support for anxiety, depression, and mental health issues, which can often be linked to problem gambling.
- Website: www.beyondblue.org.au
- Phone: 1300 22 4636 (24/7)
Gamblers Anonymous Australia
A fellowship of men and women who share their experience, strength, and hope with each other to recover from gambling problems.
- Website: www.gamblersanonymous.org.au
MoneySmart
Provided by the Australian Securities and Investments Commission (ASIC), MoneySmart offers free tools and resources to help manage finances affected by gambling.
